Shipping policy
Shipping Policy
Last Updated: August 20, 2026
Thank you for shopping with Dub House 2019. We want you to know what to expect after placing your order.
Dub House 2019 is operated by T & L National LLC d/b/a Dub House 2019.
Order Processing
Orders are processed as quickly as possible after they are received.
Many of our apparel products and specialty items may be produced or prepared after an order is placed. Processing times can vary depending on the product, supplier, order volume, weekends, and holidays.
Please note that processing time is separate from shipping transit time.
Shipping Costs
Shipping charges, when applicable, are calculated based on the products in your order, shipping destination, and available shipping method.
Your available shipping options and applicable charges will be shown during checkout before you complete your purchase.
Estimated Delivery
Delivery times may vary depending on the product, fulfillment location, shipping carrier, destination, weather, holidays, or other circumstances outside our control.
Any delivery estimate provided during checkout or after your order is placed is an estimate and is not a guaranteed delivery date.
Some orders containing multiple items may arrive in separate packages.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided with your order.
Please allow time for the shipping carrier to update tracking information after a shipping label has been created.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at tray.dubhouse@gmail.com.
We will make every reasonable effort to help before the order ships, but we cannot guarantee that shipping information can be changed once an order has entered production or fulfillment.
Lost, Delayed, or Missing Packages
If your tracking information shows unusual delays or your package has not arrived within a reasonable period after the estimated delivery window, please contact us at tray.dubhouse@gmail.com.
Include your order number and the email address used to place the order so we can investigate the issue.
Packages marked as delivered by the carrier may require additional investigation with the shipping carrier before a replacement or refund can be considered.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, contact us as soon as possible at tray.dubhouse@gmail.com.
Please include your order number, a description of the issue, and photographs when appropriate.
Eligible returns, replacements, exchanges, and refunds are governed by our Refund and Return policies.
Questions?
If you have questions about your shipment or order, contact:
Dub House 2019
Operated by T & L National LLC
Email: tray.dubhouse@gmail.com